Introduction
Managing volunteers is crucial for nonprofits but can be challenging without the right tools. Volunteer management software streamlines processes like scheduling, communication, tracking hours and more. In this blog, we evaluate 15 top options based on key criteria to help you find the best fit for your organization.
Methods of Evaluation
We considered several factors when evaluating and ranking these volunteer management software options including features and functionality, pricing and plans, ease of use, customer reviews, tech support available, and other qualitative factors. We also leveraged metrics like number of backlinks, traffic, and keyword search trends to help determine which companies are leaders in the space.
1. NationBuilder
NationBuilder is a volunteer management and nonprofit CRM platform. Founded in 2007, NationBuilder helps thousands of organizations, causes, and campaigns around the world connect with supporters and members through their website and online tools. With customizable profiles, communities, and a modern fundraising platform, NationBuilder aims to provide all the tools organizations need to engage members and raise funds for their mission.
Pros: Some key advantages of using NationBuilder include:
– Modern CRM and fundraising platform for tracking donors, members, and managing complex donor relationships
– Highly customizable profile pages, communities, and online organizing tools
– Robust email, campaign, and event management tools for digital organizing
– Intuitive interface and drag-and-drop page builder for non-technical organizations
Cons: One potential disadvantage is that the platform may require some technical skills or consultant support to fully customize the website or set up complex workflows beyond basic needs. However, NationBuilder provides extensive documentation and user support.
Pricing: NationBuilder offers affordable monthly pricing starting at $99 per month for nonprofits and charities. Additional tiers including Premium ($249/month) and Enterprise options are available for larger organizations with advanced needs.
Some key stats about NationBuilder include:
– Over 15,000 organizations currently use NationBuilder globally across 170 countries
– Profiles for over 50 million supporters and members created on the NationBuilder platform
– Affordable pricing starting at just $99/month for nonprofit organizations
2. CanadaHelps
CanadaHelps is a not-for-profit organization that provides online fundraising and donation processing services to registered Canadian charities. Founded in 2000, CanadaHelps aims to make it easy for donors to support causes they care about through their secure and trusted online platform.
Pros: Some key advantages of using CanadaHelps include:
– No setup or monthly fees for charities
– Robust reporting and analytics on donations and fundraising campaigns
– User-friendly tools for creating campaigns, events and fundraising challenges
– Donations are processed securely and efficiently with integrated credit card processing
Cons: One potential disadvantage is that CanadaHelps is only suitable for Canadian registered charities, as it specializes in facilitating donations within Canada.
Pricing: CanadaHelps does not charge charities any setup or monthly fees to use their platform and services. They generate revenue by collecting a small percentage (around 4%) from each donation processed to cover their operating costs.
Some key stats about CanadaHelps include:
– Processes over $500 million in donations annually for thousands of Canadian charities
– Has facilitated over $4 billion in donations since inception
– Supports 99% of the top 200 charities in Canada
– Donations can be made via credit card, PayPal or bank account
3. Qgiv
Qgiv is an all-in-one fundraising platform designed to help nonprofits raise more money. Founded in 2007, Qgiv provides nonprofit organizations with the tools needed for successful online fundraising.
Pros: Some key advantages of Qgiv include:
– Intuitive fundraising page creator that allows customization without coding
– Customizable donation forms and portals that can be embedded anywhere
– Robust mobile optimization so donors can give from any device
– Integrated payment processing for seamless donations
Cons: A potential disadvantage is that the platform is designed specifically for nonprofits and may not meet the needs of other types of organizations.
Pricing: Qgiv offers affordable pricing plans starting at $99 per month for basic functionality and customizable enterprise plans for larger nonprofits. All plans include unlimited fundraising pages, donation forms, and transactions.
Some key stats about Qgiv include:
– Over 10,000 customers in over 50 countries
– Processed over $3 billion in donations
– Offers integrated payment processing with PayPal and all major credit cards
4. Kindful
Kindful is a leading nonprofit and fundraising management software. They help thousands of organizations raise more funds through an intuitive and customizable donation platform. Their website at https://kindful.com provides insights, resources and helpful information for nonprofits.
Pros: Some of the key advantages of Kindful include:
– Intuitive donation management platform that allows tracking all donations and communication.
– Customizable nonprofit and donor profiles as well as custom donation forms.
– Integrated payment processing solutions for both online and offline donations.
– Robust event fundraising tools to create and manage fundraising events.
Cons: A potential disadvantage is that the platform may have a steeper learning curve for non-technical nonprofit administrators compared to some other fundraising software options.
Pricing: Kindful offers three pricing tiers to suit different nonprofit budgets and sizes:
– Basic Plan starting at $49/month
– Plus Plan starting at $99/month
– Elite Plan starting at $199/month
All plans offer a 30-day free trial.
Some key stats about Kindful include:
– Over 10,000 nonprofits use Kindful’s fundraising and donor management tools.
– Kindful processes over $1 billion in online donations each year.
– They have tailored solutions for various nonprofit sizes from small grassroots organizations to large international charities.
5. EasyFundraising
EasyFundraising is a free online fundraising tool that allows charities and individuals to raise money by shopping online with their favorite retailers. Over 2.4 million people in the UK are using EasyFundraising to support good causes. They have raised over £150 million for charities so far.
Pros: Some key advantages of EasyFundraising include: – It’s free for charities and individuals to use – Just shopping online and clicking through from EasyFundraising allows charities to earn donations from participating retailers. – Integration options allow charities to add donation buttons to their own websites to promote EasyFundraising. – Comprehensive reporting provides charities insight into fundraising performance from EasyFundraising users.
Cons: One potential disadvantage is that the donations earned from retailers tend to be small percentages (typically 1-4%), so larger individual donations may be needed to generate significant funds. International charities may also find that fewer overseas retailers participate compared to UK options.
Pricing: EasyFundraising is completely free for both charities and individuals to use. When supporters shop through the EasyFundraising website or app, the participating retailer makes a donation to the charity at no extra cost to the supporter. There are no setup or ongoing fees for any party.
Some key stats about EasyFundraising include: – Over 7,000 shops and sites support donations through EasyFundraising including Amazon, eBay, Just Eat and many more. – Over 2.4 million individuals have registered to support their favorite causes through EasyFundraising. – Over £150 million has been raised for charities since EasyFundraising launched in 2006.
6. OneCause
OneCause is an all-in-one fundraising platform that helps nonprofits, corporations, and education institutions manage special events, peer-to-peer campaigns, online giving, and auctions. Founded in 1998, OneCause has grown to serve over 1,500 organizations and help raise billions of dollars for important causes.
Pros: Some key advantages of OneCause include:
– All-in-one fundraising event management platform
– Customizable mobile-optimized donation pages
– Integrated payment processing and tax receipts
– Robust analytics for optimizing future events
Cons: A potential disadvantage is that the platform is more geared toward large non-profits rather than very small volunteer-driven organizations with limited budgets.
Pricing: OneCause offers various pricing tiers based on organization size and needs. Basic plans start at $99/month for smaller non-profits and go up to customized enterprise plans for large organizations.
Some key stats about OneCause include:
– Over 1,500 customers worldwide
– Processed over $3 billion in donations since 1998
– Hosted thousands of virtual and in-person fundraising events each year
7. Bloomerang
Bloomerang is comprehensive donor management and fundraising software designed specifically for nonprofits. In business since 1999, Bloomerang helps thousands of nonprofits acquire, retain and engage donors through an all-in-one CRM platform.
Pros: Bloomerang offers several advantages for nonprofits including flexible donor management capabilities, robust marketing and campaign tools, an engaging fundraising pages builder, and advanced analytics and reporting.
Cons: One potential disadvantage is that Bloomerang is primarily designed for medium to large nonprofits rather than small grassroots organizations with limited budgets and staffing.
Pricing: Pricing for Bloomerang starts at $99 per month for the Basic plan, scaling up to $499 per month for the Premier plan. Custom enterprise plans are also available for large nonprofits.
Some key stats about Bloomerang include: used by over 5,000 nonprofit organizations globally, manages over $4 billion in annual fundraising, retention rate of over 95% of clients annually.
8. Salesforce.org
Salesforce.org is a customer relationship management (CRM) platform specifically designed for nonprofits, educational institutions, and philanthropic organizations. It is provided by Salesforce through its Salesforce.org philanthropic arm. Unlike Salesforce’s commercial product, Salesforce.org is available to qualifying nonprofit organizations at no charge.
Pros: Main advantages of Salesforce.org include: – Powerful and flexible platform from a trusted vendor. – Wide range of pre-built templates and apps to handle common nonprofit functions out of the box. – Excellent mobile functionality through native apps. – Integration capabilities with numerous other platforms like Microsoft, Google, and social media. – Intuitive interface designed specifically for nonprofit needs.
Cons: Some potential disadvantages include: – Steep learning curve for non-technical users to get the most out of its capabilities. – Limited support for certain specialized nonprofit functions compared to competitors. – Less configurable than some other solutions without custom development work.
Pricing: Salesforce.org is provided entirely free of charge to qualifying nonprofit organizations. Additional premium capabilities and integrations are available for an annual subscription fee that varies based on the specific features and user counts required.
Some key stats about Salesforce.org include: – Used by over 135,000 nonprofits globally. – Supports over 1 million users. – Provides a customizable and scalable platform to manage constituents, fundraising, grants, programs, and more. – Includes a range of standard and customized functionality through its AppExchange marketplace.
9. Active Network
ACTIVE Network offers all-in-one volunteer management software solutions to help organizations recruit, engage and manage volunteers. Founded in 1995 and headquartered in Scottsdale, Arizona, ACTIVE Network powers events and activities for thousands of customers in North America and select international markets.
Pros: Some key advantages of ACTIVE Network’s volunteer management software include:
– Intuitive registration and payment solutions to easily sign up and manage volunteers
– Customizable website creation tools to promote volunteer opportunities
– Robust communication tools to engage volunteers through email, text, and social media
– Integration with over 35+ platforms including Microsoft, Google, and social media for a seamless experience
Cons: A potential disadvantage is that the software is more suited for larger organizations with substantial volunteer needs. Some basic features may be overkill for very small non-profits with only a handful of volunteers.
Pricing: ACTIVE Network offers flexible pricing plans starting from $49 per month for the basic Starter plan up to custom enterprise plans. Additional users, integrations, and custom features can be added on as needed. The software includes a free 30-day trial to test the features.
Some key stats about ACTIVE Network include:
– Over 25 years of experience in event management software
– Serve over 35,000 customers globally
– Power over 100,000 events each year
– Host over 100 million user accounts
10. GrowthZone
GrowthZone is an association management software that helps non-profits and associations better manage their memberships, events, fundraising, and more. In business since 2005, GrowthZone powers over 5,000 active organizations around the world.
Pros: Some of the key advantages of GrowthZone include: intuitive CRM and fundraising tool to better manage contacts and donations, customizable forms and workflows to streamline common tasks, powerful email marketing capabilities included to easily send targeted emails, robust event and calendar features to manage in-person and virtual events.
Cons: While a very full-featured solution, one potential disadvantage of GrowthZone is its higher pricing compared to some other options. However, for larger and more complex associations, the price is very reasonable given all the features included.
Pricing: GrowthZone offers monthly pricing plans starting at $99/month for the basic Professional plan up to $349/month for the highest Premier plan. Pricing is on a per-user basis. Custom quotes are available for non-profits and larger organizations.
Some key stats about GrowthZone include: used by over 5,000 associations and non-profits globally, integrates with over 50 payment gateways and tools like Mailchimp, powerful CRM for tracking contacts and relationships, robust reporting and analytics dashboard.
11. Neon One
Neon One is a leading provider of volunteer management software. Their flagship product aims to help nonprofits and NGOs scale their impact and achieve maximum sustainability through an all-in-one platform. The Neon One software allows organizations to effectively manage volunteers, track time, log expenses, and collaborate on projects.
Pros: Some of the key advantages of Neon One include:
– Time tracking functionality to log volunteer hours
– Expense management for reimbursements and budgeting
– Project collaboration tools like file sharing and task assignment
– Reporting and analytics for volunteer engagement metrics
Cons: A potential disadvantage is that the software is more suited for medium to large sized nonprofits. Small organizations with fewer than 50 volunteers may find the platform overly robust for their needs.
Pricing: Neon One offers a free 14-day trial. After the trial period, pricing starts at $39 per month for up to 50 volunteers. Additional pricing tiers are available for larger nonprofits.
Some key stats about Neon One include:
– Used by over 5,000 nonprofits globally
– Supports up to 500 active volunteers per organization
– Integrates with accounting platforms like QuickBooks, Xero and Netsuite
– Mobile app available for both iOS and Android
12. DonorSnap
DonorSnap is an online donation and fundraising platform designed specifically for nonprofits and charities. Founded in 2007 and based in Vancouver, Canada, DonorSnap aims to make fundraising and donor relationship management easy and effective for organizations of all sizes.
Pros: Some key advantages of DonorSnap include:
– User friendly CRM tailored for small charities
– Intuitive interface and workflows
– Customizable forms and communication tools
– Affordable pricing for startups and SMBs
Cons: A potential disadvantage is that the free version has limited functionality so smaller organizations may outgrow it quickly and need to upgrade.
Pricing: DonorSnap offers both free and paid plans. The free Basic plan provides basic fundraising and donor management functionality. Paid Professional plans start at $49/month and Premium plans start at $99/month, offering more advanced features and capabilities.
Some key stats about DonorSnap include:
– Used by over 14,000 nonprofit organizations worldwide
– Processes $2 billion in donations annually
– Integrates with over 250 payment gateways and tools
– Staff of over 150 employees dedicated to product development and customer support
13. YourCause
YourCause is a cloud-based volunteer management and corporate social responsibility (CSR) platform. Founded in 1998 and headquartered in San Francisco, YourCause provides software solutions for employee giving, volunteering and corporate grantmaking. Their full-featured platform supports tracking of employee skills, interests and availability to help match volunteers to meaningful opportunities both locally and globally.
Pros: Some key advantages of YourCause include:
– Full featured fundraising platform to power corporate giving and matching gift programs
– Advanced analytics and custom reporting on engagement, impact and ROI of CSR programs
– Robust tools for campaigns, events and other volunteer activities
– Integrated payment processing solutions for maximum convenience and security
Cons: A potential disadvantage is the platform is targeted more towards larger enterprise customers given its robust feature set and pricing. Small to medium sized nonprofits may find some aspects of the platform too complex or costly for their needs.
Pricing: YourCause offers customized pricing packages for their volunteer management and CSR platform based on features, users and needs. Example pricing starts at $5,000/year for basic fundraising functionality or $15,000/year for a standard CSR program suite. Larger enterprise deals may be customized with additional setup and implementation fees.
Some key stats about YourCause include:
– Over 250 enterprise customers including many Fortune 500 companies
– Over 15 years of experience in corporate social impact technology
– Handles over $2 billion in donations and community impact annually
– Supports thousands of nonprofit partners globally for cause marketing programs
YourCauseSoftware solutions for employee giving, volunteering and corporate grantmakingyourcause.com
14. Virtuous
Virtuous is nonprofit management software that allows organizations to manage volunteers, donations, and fundraising campaigns all in one place. Founded in 2003, Virtuous offers an affordable and customizable platform designed specifically for nonprofits and philanthropic organizations.
Pros: Some key advantages of Virtuous include:
– Simple and affordable pricing plans starting at $75/month
– Customizable volunteer and program profiles to effectively recruit and manage volunteers
– Event and shift scheduling tools to organize and staff volunteer activities
– Integrated fundraising and donation tools to help boost donations and track gift reporting
Cons: A potential disadvantage is that the customization capabilities require some technical expertise to fully utilize. Non-technical nonprofit administrators may find the options overwhelming at first.
Pricing: Virtuous offers three pricing tiers:
– Basic: $75/month, ideal for small nonprofits
– Plus: $150/month, adds additional features for mid-sized nonprofits
– Pro: Custom pricing, tailored solution for large nonprofits with advanced functionality
Some key stats about Virtuous include:
– Used by over 2,500 nonprofit organizations worldwide
– Integrations available with major donation platforms like PayPal and Network for Good
– Flexible configuration options to customize the platform for any organization’s unique needs and work flows
15. Arkieva
Arkieva is supply chain planning software that helps organizations better coordinate their demand, supply, inventory, and sales and operations planning processes. Founded in 2007 and based in Toronto, Canada, Arkieva serves over 150 customers across industries like manufacturing, retail, and consumer goods.
Pros: Some key advantages of Arkieva include:
– Full end-to-end supply chain planning platform that connects demand, supply, inventory, S&OP
– Ability to model complex supply chains and gain visibility across planning functions
– Customizable to meet unique business needs and processes
– Integrates seamlessly with core ERP and business planning systems
Cons: One potential disadvantage is that Arkieva is an enterprise solution with a higher overall cost of implementation and ownership compared to smaller supply chain planning tools.
Pricing: Arkieva pricing is not publicly listed but is typically sold as an annual or multi-year subscription. Pricing would depend on the size and complexity of the implementation as well as ongoing support and upgrade requirements.
Some key stats about Arkieva include:
– Over 150 customers worldwide
– Serves industries like manufacturing, retail, consumer goods
– Founded in 2007 and based in Toronto, Canada
– Integrates with ERP systems like SAP, Oracle, and Infor
Conclusion
There are many quality options for volunteer management software on the market today. The right choice will depend on your organization’s specific needs, budget, and goals. We hope this guide provides a good starting point and framework to help you evaluate the top players and ultimately select the best volunteer management solution to empower your volunteers and maximize community impact.